Policies and Terms




Rate & Payment Information:

Rates are based on number of persons occupying units and apply to adults and children. Rates are quoted for a four day minimum and do not apply to Groups, Holidays and Conventions. Deposits credited to last day of reservation. Personal checks honored only on reservation deposit sent eight weeks in advance. NO personal checks accepted as final payment. Refund subject to service charge. All reservations are subject to strikes, failure of guests to vacate or causes and conditions beyond our control. Guests must be 25 years of age or older. No minors may occupy premises unless accompanied by an adult. Reservations will be held until 6 P.M. unless notified.

Cancellation Policy:

If cancellation is received 30 days prior to arrival, we will refund the entire amount less a $50.00 service fee. If reservation is cancelled within 30 days of arrival there will be no refund of deposit. Deposit is not transferable to future reservations. Cancellation policy applies to late arrivals and early departures. Cancellation Policy applies to Covid, medical emergencies and flight cancellations. We strongly recommend travel insurance.

Smoking Policy:

All of our properties are smoke-Free Environments. There is No Smoking in common areas, pool areas or on sundecks.

All of our rooms are non-smoking. This is primarily due to the health impact on future guests associated with residue left from cigarette, cigar, pipe smoking or vaping. If our cleaning inspector or staff detects evidence of smoking in the rooms the entire cost of cleaning and deodorizing and a minimum $400 fine, plus the loss of rental nights will be charged to the credit card on file.

Surcharges:

A higher rate and minimum night stay will apply to weekends, holidays and special events. Please refer to the minimum stay and surcharge chart listed with the rates.

Management has final say on all reservations.

Family Group & Age Requirements:

Rentals are made to family groups only. No Fraternity, sorority, college, school, church, civic or other non-family groups are permitted. Additionally all family members less than 25 years old must be supervised by an adult 35 years or older at all times. The supervising adult must be present at check-in and remain for the duration of tenancy. In the event that we determine the occupants are not a family group or do not meet the specified requirements the tenant will be in material breach of the rental and will be denied access to the premises or subject to immediate eviction and will forfeit all rents to the establishment. Tenants agree to furnish proper photo identification at check-in to verify that they are a family group and meet the specified age requirements, and to provide the required credit card to complete check-in procedures.

  

Covid-19 Policies and Procedures:

Our first priority is to provide a safe and clean environment for our guests and staff. To accomplish an enhanced standard of sanitation we will be modifying some of our cleaning, maintenance and check-in procedures; adhering to CDC recommendations and state guidelines.

All of our rooms will be deep cleaned between guests to ensure a safe and relaxing stay. In addition to the thorough cleaning, we are also treating every room with an aerosolized disinfectant system between guests to clean all surfaces. Because of the additional cleaning treatments and necessary vacancy time we will no longer be able to offer early check-ins. We thank you for your cooperation while we prepare your rooms for your visit.

When arriving at the motel on your check-in day, please limit the occupancy of the office to the one person who is named on the reservation and has the payment method. Face coverings and social distancing are recommended in all public areas.


Questions?

Please contact us with any questions you have have about our reservation policies.
Call (609) 368-5900 to reach the Reservation Desk.